The present shipping, delivery and return conditions apply to all contracts concluded via the webshop with Joh. Springer’s Erben Handels GmbH (“JSE”). These conditions supplement the general terms and conditions of JSE, in particular the terms and conditions for auctions, published on There, more specific regulations supersede a more general agreement made below in the event of a contradiction. Mandatory legal regulations, in particular those of the KSchG, remain unaffected.